This is the privacy notice of www.givemethings4free.com. In this document, "we", "our", or "us" refer to GiveMeThings4Free UK.
GiveMeThings4Free is committed to protecting any data held and/or used about you, and takes a fully transparent approach in highlighting this with our users and how they may be affected. Everything you need to know to about our privacy policy process can be found in the information below, and will hopefully keep your mind at ease that your in safe hands. As always, if you do ever have any further questions or want to know know more about the data that we hold or the way that we use it, you can contact us by emailing contact@givemethings4free.com
The policy details listed refer to our website which is hosted by ‘123.reg', and our data tool ‘SurveyMonkey’.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
Personal Data We Process
During your experience with GiveMeThings4Free we may collect and process the following type of personal information about you to fulfil one of our product services:
- Contact information: name, postal address, email address, telephone numbers, and associated correspondence between us.
- Demographic information: birth date, age, gender, postal code.
- Preferences & Interests information: the types of offers and retailers/brands that interest you, information collected from social media interactions (such as via Facebook Connect).
- Other identification information: information about your computer or mobile device, including your device identifier or other unique identifier (e.g. Android advertising ID or Apple IDFA), IP address, operating system and browser type.
- Location information: includes information relating to the latitude and longitude of your device and the time and date the location information was recorded, your location relative to nearby retailers/brands or your presence within a geofence.
- Engagement: details of your visits to and use of our site www.givemethings4free.com (the "Website") or our mobile application (the "App") or emails that we send you (the "Emails"), including the offers you view and use, rewards you redeem, including receipts and other data you submit as part of the reward, traffic data and other communication data, the resources that you access, the transactions you make.
- Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.
Our website and data collection and processing activity is carried out in conjunction with our website host and provider ‘123.reg’, and our data platform ‘SurveyMonkey’. This privacy policy relates to the actions and intentions of GiveMeThings4Free.
Privacy Policy information for our listed website and data activity providers can be found using the direct links below.
SurveyMonkey - https://www.surveymonkey.co.uk
Personal Data We Do Not Process
During your experience with GiveThings4Free we will never request/hold/process any of the following personal data types:
- Special personal information: data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
- Criminal Records: Information about criminal convictions and offences.
- Financial Details: Your financial data includes information such as your bank account and payment card details.
- Children: We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website/app only with consent from a parent or guardian
If You Do Not Provide Any Personal Data We Need
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you or be unable to offer the full services of our product/s. If so, we will notify you of this at the time.
When And How Personal Data May Be Taken And/Or Used
We will only request/collect/process personal data when required to successfully provided our services, or when you have actively opted in to be notified of key business messages.
We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. Further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us using the contact details below. We will only use your data when the law allows us to.
We collect information about you in the following ways:
Direct contact from you by email, phone, the Website, App or:
- Use of our website/app contact forms
- Redeeming/sharing of an offer on our website/app (e.g tracked link, discount code etc)
- Entry to one of our competitions
- Competition of a brand survey
- Engagement with any emails sent as part of your subscription.
We may use personal data held about you in the following ways:
- To provide you with information, products or services that you request from us or which we feel may interest you.
- To provide you with the best quality of service as possible when using our products.
- To ensure our product/s are fully functional and useable across all devices (e.g Laptop, Mobile etc)
- To collect statistical data about our users' actions and patterns with a view to maintain the best possible business strategy and strive quality.
- To detect and prevent potential fraudulent or other activity in breach of our terms and conditions.
- To provide location based services to you (for example, providing offers for retailers/brands nearby or other promotions relevant to your location).
- To recognise you when you return to our Website or App.
- Successfully fulfil any opt-in by yourself to provide any form of communication via email or app push notification.
- To resolve any issue with a third-party where and offer/service has not been fulfilled from either party. You will be notified of any information sharing which would be required to resolve any issues with third-parties in advance of this information being shared.
How Long Do You Keep My Data?
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- to provide you with the services you have requested;
- to comply with other law, including for the period demanded by our tax authorities;
- to support a claim or defence in court.
We routinely delete personal data of users registered to our newsletter database who have not interacted with our communications for 12 months.
Your Right To Access/Amend/Remove Your Data
At any time you may review or update personally identifiable information that we hold about you.
To obtain a copy of any information that is not provided on our website you should contact us to make that request.
After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
If you wish us to remove personally identifiable information from our website, you should contact us to make your request. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
If you have previously provided personal data to opt-in to email/push notification updates and wish to remove yourself from these distribution lists, please use the unsubscribe feature at the bottom of a sent email, or contact us: contact@givemethings4free.com. Please allow up to seven working days for this instruction to take effect in all of our systems.
Note, removal of data may limit the service we can provide to you.
Cookies & Location Services
In addition to personal information you provide, we may also collect information about you automatically when you visit the Site or access content in our electronic communications with you.
The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Site or within electronic communications. Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
We use cookies in the following ways:
- to track how you use our website
- to record whether you have seen specific messages we display on our website
- to keep you signed in our site
- to record your answers to surveys and questionnaires on our site while you complete them
- to record the conversation thread during a live chat with our support team
- Re-marketing which involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website. We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.
Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, you may not be able to use some of the core features of the Site.
You can learn more about cookies and how to reject cookies using different types of browser by visiting http://www.allaboutcookies.org.
Location sharing; you can adjust the settings on your device to disable sharing of your location data. Please note that if you disable the sharing of location data, you may be unable to access some features of our services that are designed to be location based.
Disclosure and sharing of your information / Third Parties
GiveMeThings4Free work with a number of third parties and affiliates who may request/process data on you should you engage with their services and/or make a transaction with them. Third parties collecting your data through cookies or other similar technologies referred to above may use the information to provide you with interest-based (behavioural) advertising or other targeted content.
These third parties could include brands you are redeeming an product, offer or service from, or one of our suppliers who enable us to fulfil our data management process and opt-in communications with our users.
Examples of who and when third parties may come into contact with your information during your experience with us include:
- Merchants who we promote on the Website or App.
- Affiliate networks to track sales originating from our service.
- Professional advisers acting as processors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Contact Us
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website
Submit A Complaint
If on any occasion you feel that any content on our website is offensive/potentially harmful to yourself/other users, we encourage you to contact us and allow us to investigate. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.
General Enquiries
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our product/s.
You have the right to make a complaint at any time to the Information Commissioner’s Office ("ICO"), the UK supervisory authority for data protection issues (www.ico.org.uk)
Privacy Policy Updates
Any changes we may make to our privacy policy in the future will be posted on this site. We may also email you with any changes if we have your email address. Please check back frequently to see any updates or changes to our privacy policy.
If you have any question regarding our privacy policy, please contact us.
© November 2018